Next, you need to set up an account within Availity to allow us to access the Humana ERAs. The following guide tells you how to do this, we recommend choosing a name based on your Milan acronym. You must then send us an email using the Help menu with the credentials for this account. Do not send this email via a normal mail client, only directly through Milan.
Create_an_Availity_FTP_account (PDF)
OK Complete Health Setup You need to get set up with PaySpan for each Tax ID you use. Follow the setup steps for Payspan from this document:
Managed Care – OK Complete Setup (PDF) We do not need the first pages filled out and uploaded, since that was for the now unavailable Availity registration.
Next, you need to setup the FTP account following this guide:
Creating FTP Mailbox through PaySpan (PDF) Finally, you must then send us an email using the Help menu with the credentials for this account. Do not send this email via a normal mail client, only directly through Milan.
Aetna Setup We are submitting billing to Aetna Better Health Oklahoma (128OK) via Availity. You will need to setup an account for EchoHealth (Click here). This may not work until AFTER the first claim payment is made from Echo into your account. We have an RA channel completely identified, via direct download from Echo. This means we need you to fill in this form: Echo ERA/EFT Setup (PDF) We have partially filled it out with our information. Fill in the remaining blanks except for the Clearinghouse information which is not applicable, then submit directly to Echo following the instructions at the top of the form. Do not send this to us, we cannot submit it on your behalf. After completing this process, please send a copy of your first EPP file from the ECHO Mailbox so we can set up ERA direct downloads to Milan.