News


RESOLVED: DMH PICIS CDC Problems 1/8/2026

Everything is now working correctly at DMH.
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As of right now CDCs are being rejected by DMH which is causing CDC's to come back in CDCUW status.

PICIS is currently down at the moment.

The best thing to do is to resubmit at a later time. You will highlight the CDCUW and click on submit. It may be best to wait until later tonight or tomorrow.

Milan Medical Team
Availity MFT Password Update

Your organization may have received a notice to update your Availity password for Managed File Transfer (MFT). It is important that you also email us the new password so that we can continue to download RAs for you from Availity. Send the email to support@milanmedical.com

Regards,
Milan Medical Team
RESOLVED: 1/5/2026 Milan issues

We are back up now. We apologize for any inconvenience.

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2026-01-05 10:09am
We are currently having issues with Milan. We will have it back up in about an hour. Please exit Milan in the meantime and try back in about an hour.


Milan Medical Team
REMINDER: Maintenance Window: Saturday, Jan 10th, 8am - 8pm

Reminder: Milan will be offline for hardware upgrades on Saturday, January 10, 2026 from 8am to 8pm. Scans in Milan will be down for most of the weekend due to upgrades.

Thanks!


Milan Medical Team
da Vinci Offices Closed on New Years Day 2026

Please be advised that the Milan Medical staff will be unavailable on Thursday, January 1, 2026 in observance of New Years Day.



***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM THURSDAY(1/1) WILL BE ANSWERED ON FRIDAY(1/2) MORNING***


Happy Holiday!
Milan Medical Management
da Vinci Offices Closed for Christmas 2025

Please be advised that the Milan Medical staff will be unavailable on Thursday, December 25th & Friday, December 26th, 2025 in observance of Christmas.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM THURSDAY(12/25), FRIDAY(12/26), SATURDAY(12/27) & SUNDAY (12/28) WILL BE ANSWERED ON MONDAY (12/29) MORNING***

Happy Holiday!
Milan Medical Management
Maintenance Window: Saturday, Jan 10th, 8am - 8pm

Milan will be offline for hardware upgrades on Saturday, January 10, 2026 from 8am to 8pm. Scans in Milan will be down for most of the weekend due to upgrades.

Thanks!


Milan Medical Team
da Vinci Offices closed Thur & Fri for Thanksgiving 2025

Please be advised that the Milan Medical staff will be unavailable on Thursday, November 27th and Friday, November 28th, 2025 in observance of Thanksgiving.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM THURSDAY(11/27), FRIDAY(11/28), SATURDAY(11/29), & SUNDAY(11/30) WILL BE ANSWERED ON MONDAY(12/01) MORNING***


Happy Holiday!
Milan Medical Management
PostPoned: Maintenance Window: Saturday, Nov 22, 8am - 8pm

We have decided to postpone the hardware upgrades before the holiday week. We will reschedule this upgrade at a later time.

Milan Medical Team

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Milan will be offline for hardware upgrades this Saturday, November 22, 2025 from 8am to 8pm. Scans in Milan will be down for most of the weekend due to upgrades.

Thanks!


Milan Medical Team
11/19/2024 Milan issues

We are currently having issues with Milan. We should have this fixed shortly.

Thanks