News



da Vinci Offices closed Thur & Fri for Thanksgiving 2025

Please be advised that the Milan Medical staff will be unavailable on Thursday, November 27th and Friday, November 28th, 2025 in observance of Thanksgiving.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM THURSDAY(11/27), FRIDAY(11/28), SATURDAY(11/29), & SUNDAY(11/30) WILL BE ANSWERED ON MONDAY(12/01) MORNING***


Happy Holiday!
Milan Medical Management
PostPoned: Maintenance Window: Saturday, Nov 22, 8am - 8pm

We have decided to postpone the hardware upgrades before the holiday week. We will reschedule this upgrade at a later time.

Milan Medical Team

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Milan will be offline for hardware upgrades this Saturday, November 22, 2025 from 8am to 8pm. Scans in Milan will be down for most of the weekend due to upgrades.

Thanks!


Milan Medical Team
11/19/2024 Milan issues

We are currently having issues with Milan. We should have this fixed shortly.

Thanks
Maintenance Update - Server Restart on Nov 18, 2025 @7pm

We will be rebooting the server to apply a hotfix on Nov 18, 2025 @7pm. System downtime should be approximately 30 minutes.


Milan Medical Team
PAUSED: Executive Order 2025-16 required for OHCA Providers

The implementation of Executive Order 2025-16 regarding required provider attestations is on hold until further notice.

https://oklahoma.gov/content/dam/ok/en/okhca/docs/providers/provider-letters/2025/2025-20%20Pausing%20Executive%20Order%202025-16%20Provider%20Attestation%20Requirements.pdf
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2025-11-05 12:03PM
Here is the link to Executive Order 2025-16 that applies to all OHCA Providers. This must be completed by 5pm, Nov 21, 2025.

Per OHCA, failure to complete, sign and return the attestation by 5 p.m., Nov. 21, 2025, will be considered non-compliance with the Executive Order and could result in payment suspension, contract denial and/or contract termination.

https://oklahoma.gov/content/dam/ok/en/okhca/docs/providers/provider-letters/2025/2025-18%20Executive%20Order%202025-16.pdf

Any questions about this need to be directed to OHCA.

Milan Medical
DMH PICIS CDC Problems 11/10/2025

DMH has not received an eligibility file from OHCA which is causing CDCs to be rejected with reason "Recipient does not have eligibility for this transaction date."

Please resubmit the CDCUWs each day until they go through since DMH do not have an estimated time for repair.


Milan Medical Team
da Vinci offices closed (Veterans Day) 11/11/2025

Please be advised that the Milan Medical staff will be unavailable on Tuesday, November 11, 2025 in observance of Veterans Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.


**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM TUESDAY(11/11/25) WILL BE ANSWERED ON WEDNESDAY (11/12/25)**


Happy Holiday!
Milan Medical Management
Maintenance Window: Thur, Oct 23, 2025 from 9:30pm - 10pm

Milan will be down briefly on Thursday, October 23, 2025 from 9:30pm - 10pm.


Milan Medical Team
Maintenance Window: Wed, Oct 1, 2025 from 9:30pm - 10pm

Milan will be down briefly on Wednesday, October 1st, 2025 from 9:30pm - 10pm.


Milan Medical Team
Maintenance Window: Wed, Sept 10, 2025 from 9:30pm - 10pm

Milan will be down briefly on Wednesday, September 10th, 2025 from 9:30pm - 10pm.


Milan Medical Team