Please be advised that the Milan Medical staff will be unavailable on Tuesday, December 24th & Wednesday, December 25th, 2024 in observance of Christmas.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM TUESDAY(12/24) & WEDNESDAY (12/25) WILL BE ANSWERED ON THURSDAY (12/26) MORNING***

Happy Holiday!
Milan Medical Management

Please be advised that the Milan Medical staff will be unavailable on Thursday, November 28th and Friday, November 29th, 2024 in observance of Thanksgiving.

**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM THURSDAY(11/28), FRIDAY(11/29), SATURDAY(11/30), & SUNDAY(12/01) WILL BE ANSWERED ON MONDAY(12/02) MORNING**


Happy Holiday!
Milan Medical Management

Please be advised that the Milan Medical staff will be unavailable on Monday, November 11, 2024 in observance of Veterans Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.


**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM SATURDAY(11/09), SUNDAY(11/10), & MONDAY(11,11) WILL BE ANSWERED ON TUESDAY (11/12/2024)**


Happy Holiday!
Milan Medical Management

The issue has been resolved. If you are still signed into Milan than please exit out of Milan completely. Then sign back into Milan.

We apologize for the inconvenience.
Thanks

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2024-09-16 12:29


We are currently having issues with Milan. We should have this fixed shortly. We will post a notice once we get the all clear.

Thanks

Reminder: Please be advised that the Milan Medical staff will be unavailable on Monday, September 2, 2024 in observance of Labor Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM SATURDAY(8/31), SUNDAY(9/1), & MONDAY(9/2) WILL BE ANSWERED ON TUESDAY(9/3/24) MORNING***


Happy Holiday!
Milan Medical Management

Milan will be down briefly on Wednesday, August 28th, 2024 from 9:30pm - 10pm.


Milan Medical Team

The issue has been resolved. Pleae exit out of Milan completely and then sign back in.
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2024-07-24T14:23:00.000-05:00
Milan is currently down. We expect it to stay down until at least 4pm. We will update this Notice once the problem is resolved.

PICIS is back up as of today. You can submit a PA adjustment via PICIS if the outage caused you to miss your orignal effective date.

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As of right now CDCs are failing with the reason "Failed Connection! Upload abort!" PICIS is currently down at the moment. The best thing to do is to resubmit at a later time. You will highlight the CDCUW and click Submit. It may be best to wait until later tonight or tomorrow.

Milan Medical Team

Please be advised that the Milan Medical staff will be unavailable on Thursday, July 4, 2024 in observance of Independence Day.

**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM THURSDAY(7/4) WILL BE ANSWERED ON FRIDAY(7/5) MORNING**


Happy Holiday!
Milan Medical Management

The issue has now been resolved. You will need to exit Milan completely and sign back in to see the changes.

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2024-06-27 09:23
We rolled out some updates that have caused some issues with the claimitemdetail report. You will not be able to mark stuff as Paid/Partial/Denied or Adjust until we get this fixed. We will post a notice update once this gets resolved.


Milan Medical Team