News



DMH PICIS CDC Problems 3/16/2023

As of right now CDCs are failing with the reason
"Failed Connection! Upload abort!"

PICIS is currently down at the moment. The best thing to do is to resubmit at a later time. You will highligh the CDCUW and click on submit. It may be best to wait until later tonight or tomorrow.


Milan Medical Team
RESOLVED: DMH PICIS Problems 3/13/2023 - AVOID SUBMITTING CDCs

Working with DMH, we have resolved this issue.
--------------------------------
PICIS is rejecting CDCs for the incorrect reasons. We have alerted DMH so they are looking into the issue.

PLEASE AVOID SUBMITTING CDCs until this issue has been resolved.


Milan Medical Team
RESOLVED Milan Issues 3/10/2023

The issue has now been resolved.
___________________________
We are currently fixing an issue with progress notes. We should have this fixed shortly. We will post a notice once we get the all clear.

Thanks
Maintenance Window: Wed, Jan 8, 2023 from 9:30pm - 10pm

Milan will be down briefly on Wednesday, January 8, 2023 from 9:30pm - 10pm.


Keeping you informed
Milan Medical Team
da Vinci offices closed (MLK Day) 1/16/2023

Please be advised that the Milan Medical staff will be unavailable on Monday, January 16, 2023 in observance of Martin Luther King Jr Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM SATURDAY(1/14), SUNDAY(1/15), & MONDAY(1/16) WILL BE ANSWERED ON TUESDAY(1/17/2022) MORNING**


Happy Holiday!
Milan Medical Management
da Vinci Offices Closed on New Years Day 2023

Please be advised that the Milan Medical staff will be unavailable on Monday, January 2, 2023 in observance of New Years Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM SATURDAY(12/31), SUNDAY(1/1), & MONDAY(1/2) WILL BE ANSWERED ON TUESDAY(1/3) MORNING***


Happy Holiday!
Milan Medical Management
da Vinci Offices Closed on for Christmas 2022

Please be advised that the Milan Medical staff will be unavailable on Friday, December 23rd & Monday, December 26th, 2022 in observance of Christmas.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM FRIDAY(12/23), SATURDAY(12/24), SUNDAY(12/25), & MONDAY (12/26) WILL BE ANSWERED ON TUESDAY(12/27) MORNING***


Happy Holiday!
Milan Medical Management
RESOLVED Milan Issues 12/13/2022

We are backup. We apologize for any inconvenience
_________________

We are currently experiencing issues. We are working to get this fixed as soon as possible. I will post a notice once we are back up.


Keeping you informed,
Milan Medical Team
DMH PICIS Problems 12/09/2022

As of right now CDCs are failing with the reason
"Failed Connection! Upload abort!"

PICIS was down earlier so they are still having issues processing CDCs. The best thing to do is to resubmit at a later time. You will highligh the CDCUW and click on submit. It may be best to wait until later tonight or tomorrow.


Milan Medical Team
Maintenance Window: Wed, Dec 7, 2022 from 9:30pm - 10pm

Milan will be down briefly on Wednesday, December 7, 2022 from 9:30pm - 10pm.


Keeping you informed
Milan Medical Team