News



da Vinci offices closed (Labor Day) 9/4/2023

Reminder: Please be advised that the Milan Medical staff will be unavailable on Monday, September 4, 2023 in observance of Labor Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM SATURDAY(9/2), SUNDAY(9/3), & MONDAY(9/4) WILL BE ANSWERED ON TUESDAY(9/5/2022) MORNING**


Happy Holiday!
Milan Medical Management
Maintenance Window: Wed, Aug 30, 2023 from 9:30pm - 10pm

Milan will be down briefly on Wednesday, August 30, 2023 from 9:30pm - 10pm.


Keeping you informed
Milan Medical Team
Maintenance Window: Wed, Aug 9, 2023 from 9:30pm - 10pm

Milan will be down briefly on Wednesday, August 9, 2023 from 9:30pm - 10pm.


Keeping you informed
Milan Medical Team
DMH PICIS CDC Problem 8-1-23

As of right now CDCs are failing with the reason "Failed Connection! Upload abort!" PICIS is currently down at the moment. The best thing to do is to resubmit at a later time. You will highlight the CDCUW and click Submit. It may be best to wait until later tonight or tomorrow.

Milan Medical Team
Reminder: Harmful Intent required as of 8/1/23

Reminder:

When: 8/1/2023 on all CDCs submitted to DMH
New Question: Harmful Intent?
Selection Choices: N/A, Suicidal, Homicidal, or Both

Effective 8/1/2023, This question will be required on all CDC submitted to DMH. This includes Preauths, initials, extensions, & all discharge CDCs. DMH will reject CDCs that do not have this field filled out starting on 8/1/23.

Keeping you informed
Milan Medical Team
RESOLVED: Milan Charts Issue: 7/17/23

UPDATE: We have restored all connectivity at this time, thank you for your patience.

--------------------------------------------

We are currently experiencing issues with chart connections. We are working to get this fixed as soon as possible.


Keeping you informed,
Milan Medical Team
da Vinci offices closed (4th of July) 7/4/2023

Please be advised that the Milan Medical staff will be unavailable on Tuesday, July 4, 2023 in observance of Independence Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM TUESDAY(7/4) WILL BE ANSWERED ON WEDNESDAY(7/5) MORNING**


Happy Holiday!
Milan Medical Management
Milan Update - Harmful Intent Question 6/28/23

Milan will be down briefly on Wednesday, June 28th, 2023 9:30pm - 10pm for an update.

When: 8/1/2023 on all CDCs submitted to DMH
New Question: Harmful Intent?
Selection Choices: N/A, Suicidal, Homicidal, or Both

Effective 8/1/2023, This question will be required on all CDC submitted to DMH. This includes Preauths, initials, extensions, & all discharge CDCs. DMH will reject CDCs that do not have this field filled out starting on 8/1/23.

We have added this option in Milan early so that providers can get accustomed to asking this question in their screening process. We will not be sending this new field to DMH until 8/1/23 because they will reject CDCs if it is sent prior to 8/1/23. The question can be found in the screening section under the basic tab of draft txplan/edit txplan.

Keeping you informed
Milan Medical Team
HIE UPDATE 6/23/2023

On Friday, June 23, the Governor struck down the rule changes from the OHCA that would require all healthcare providers, including behavioral health, to enter patient diagnosis and high level treatment records into a state-wide Health Information Exchange (HIE), an online database accessible by all participating providers. The OHCA is still required by statute to implement a statewide HIE, but must resubmit the rules for approval. We believe this is a good result, because there is still social stigmatization of those who have received or are in the process of obtaining mental health assistance, and as such it should remain confidential, even from other medical providers, without direct active patient consent/opt-in. With the rule being redrafted, and the behavioral health community now aware of this process, we can hopefully have more input into the creation of the rule, instead of being told what they are after the fact.

Many thanks from us to all administrators and providers that worked so hard for this opportunity!

Keeping you informed
Milan Medical Team
-----
Additional information: https://kfor.com/news/local/governor-rejects-proposed-rule-for-health-information-exchange
RESOLVED: DMH PICIS Problems 6/07/2023

The issue seems to be resolved. All CDCs are being processed.

_______________________________________
06/07/2023 11:59am
As of right now CDCs are failing with the reason
"Failed Connection! Upload abort!"

We have alerted DMH about the issue. The best thing to do is to resubmit at a later time. You will highligh the CDCUW and click on submit. It may be best to wait until later tonight or tomorrow.


Milan Medical Team